Privacy Policy

Journey 365 Privacy Policy

Effective Date: June 22, 2025
Last Updated: June 22, 2025

Journey 365 (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (“App”).

By using Journey 365, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A. Information You Provide
We collect personal information you voluntarily give us, including:

Name

Email address

Age, gender, and health goals

Account login information

User-submitted photos or journal entries

Subscription/payment info (if applicable)

B. Information We Collect Automatically
When you use the App, we may automatically collect:

App usage data (features used, session duration, etc.)

Device and browser type

IP address and general location

Crash logs and diagnostic data

2. How We Use Your Information

We may use the information we collect to:

Create and manage your account

Personalize your experience and recommend healthy habits

Send you updates, notifications, and promotional messages

Improve the functionality and performance of the App

Respond to customer service inquiries

Process payments (if applicable)

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service providers (e.g., hosting, analytics, customer support)

Payment processors (for in-app purchases or subscriptions)

Legal authorities, if required to comply with law, court order, or legal process

Business Relationships
Journey 365 is doing business with the 10 Day Jumpstart program. In this partnership, certain services, promotions, or resources may be offered jointly. While limited information may be shared to support these services, all handling of data remains compliant with this Privacy Policy. Your personal information will not be sold, and any data shared will only be used to deliver agreed services.

4. Data Security

We implement reasonable safeguards to protect your information, including encryption and secure data storage. However, no method of transmission over the Internet is 100% secure.

5. Your Rights & Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal data

Opt out of marketing emails (unsubscribe link included)

Disable app tracking via device settings

Request a copy of the data we hold about you

To make a request, contact us at  [email protected]

6. Data Retention

We retain your personal data as long as your account is active or as needed to provide services. You may delete your account at any time, and we will remove your data in accordance with our retention policy.

7. Children’s Privacy

Journey 365 is not intended for children under 18. We do not knowingly collect information from anyone under 18. If we learn we’ve collected personal data from a child, we will delete it immediately.

8. Third-Party Services

The App may link to or integrate with third-party services (e.g., Apple Health, Google Fit, Stripe). We are not responsible for the privacy practices of these services. Please review their policies separately.

9. International Users

If you are accessing the App from outside the U.S., you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date. Your continued use of the App after changes are posted constitutes your acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 [email protected]